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You want to create an environment that is as similar to an office as possible to ensure you remain productive and in a professional zone. This will keep you focused and feeling professional, even if you’re in sweats. Save time and find higher-quality jobs than on other sites, guaranteed. Building a robust network will help uncover hidden opportunities you may not have otherwise known about. Plus, you could get a referral from an old colleague, which can be powerful when the hiring manager is deciding who will advance to an interview or an offer. Before negotiating your salary for any job offer, check out tools like Salary.com or Get That Raise to understand your specific market rate.
Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. Create the online experiences that deliver Apple support to customers throughout the world.
Apple Values
These actions may seem insignificant at the time, but they define our own experiences. More importantly, make them happen, whether it’s a friendly conversation or taking that big leap. No matter how long you’re with us, we hope you will feel the lasting impacts of those positive moments throughout your career. This may seem obvious, but working from home means you don’t have access to your company’s top-notch WiFi.
- However, if you are interested or need to do so, it can be the perfect decision to match your lifestyle.
- Therein lies the appeal for many job seekers; not to mention that, in many cases, on-the-job training is provided, so little or no experience is needed.
- If so, this fully remote opportunity could be a great fit for you.
- If I can fix their problem, it’s like I’m helping them get their world back.
Subscription services like FlexJobs provide access to scam-free, remote or hybrid jobs from legitimate companies. You can also search over 50 job categories (including customer service) and access exclusive job seeker resources. There are many job scams to sort through, especially when looking for remote jobs, which can waste a lot of your time. To streamline your job search, consider a subscription job board.
What our employees are saying
In the past, you may have interacted with these professionals when you had a technical glitch with your computer or needed help rebooking a flight. They are jobs aimed at helping other people resolve a problem. They play a vital role in a business’s customer retention strategy. A customer service job refers to professionals who assist customers before and after purchasing a product or service. A 16-year Working Solutions veteran, Delsie has been acting as a resource agent on an account that provides support to the families of seniors. While she usually only deals with calls from agents, Delsie interfaces with customers if there is an emergency.
- By creating a compelling resume, networking, and using a trusted job board, you can land a remote customer service job and enjoy the freedom flexible work provides.
- They play a vital role in a business’s customer retention strategy.
- American Airlines, Inc fully considers all qualified applicants including those with a criminal history.
- You’ll be on the phone, managing email and chat, assisting customers with product and order status questions – as well as being a point-of-contact to resolve the occasional mistake.
- Apple is an equal opportunity employer that is committed to inclusion and diversity.
- Finally, don’t forget to include an equal employment opportunity information or other information as required by law.
Nurture and grow your business with customer relationship management software. In this post, discover if remote service is right for you, the different types of positions available, and companies that remote customer service often offer them. Your job may entail fielding complaints, providing details about the services or products your organization offers, and being able to work independently and with minimal supervision.
Mortgage Call Center Representative
Customer support engineers offer high-quality solutions and specialize in reactively solving technical problems customers might have with products or services. A live chat agent provides constant support to customers or prospects over live chat. For example, you’ll often be helping customers with questions they have while online shopping on your company’s website. This position is perfect for you if your remote environment can be loud or distracting or if you feel uncomfortable speaking on the spot over the phone. The best remote jobs make it easy to do the required work from anywhere—think customer service, tech, finance, or marketing. With many offices closed, employers are expanding the reach of their talent search and are willing to hire remote workers outside of their geographic area.
Opportunity to use your problem-solving and people skills. Answer the call, plus grow your own career in a collaborative work (from home) culture. In addition to customer service, this position offers many opportunities for growth in other areas of the company. HubSpot’s Implementation Consultants work on the customer onboarding team to lead customers to success using HubSpot’s Marketing, Sales, and Service software.
Receive job search tactics to find the best opportunities for you and tips for crafting your resume for remote-friendly employers. Working from home has its challenges, but most people who work from home would not have it any other way. At Working Solutions, we provide independent contractors with the training they need to succeed in a remote call center environment and one of those contractors is Autumn Bridgers. If you’ve got some anxiety about the job market and about returning to work, you’re not alone.
However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you. If you notice there are skills you still need to develop, make a plan to find training or talk with hiring managers about how you intend to close that skill gap. The average salary for a Customer Support Rep in Los Angeles is $49,049.
Customer Success Specialist
Interactive Research Communications helps tech companies improve lead generation by providing marketing, sales, and customer service advice. It’s hiring a B2B Telephone Interviewer to survey customers who have used the company’s products and services. In this role, you’ll be responsible for cold-calling users and asking them about their customer experience. This job demands 20 hours of work each week and requires you to own a personal computer and headset.
If you want to work remotely, it’s probably for the best that you don’t commit to doing so from your bed — even if I might be at this very moment. This can decrease your productivity or cause you to form an unhealthy association between your bedroom — which is supposed to be a relaxing space — and work stress. Depending on the industry and company, a second language may be an invaluable asset if the employer has a global customer base.
Remote Virtual Assistant
Most of all, they represent the customers of our clients, using the same products and services. Hires remote customer success managers who have experience in product management. Rather than selling products to customers, customer success managers will highlight what a customer can do using Aha!. Into the customer’s existing tools as well as creating best practices that will lead them to success. Aside from being technology proficient, a remote customer service agent may be required to have very specific technology, depending on the employer’s needs.